Insurance and Payment:
Dr. Alcaine is a participating provider with Blue Cross Blue Shield PPO. If you have this plan, she will bill your insurance directly and you will be responsible for any co-payment that may be specified by your insurance plan at the time of service.You may wish to call your insurance company to determine your benefits.
Other clients are provided services on a private pay basis. Please call the office to discuss fees. Please note that many people have insurance plans that may reimburse them directly for a portion of the cost if they see Dr. Alcaine on an out-of-network basis. As well, individuals and families can use Flexible Spending Accounts (FSAs) to cover health care expenses. Dr. Alcaine can provide you with an itemized statement to submit to your insurance company or FSA coordinator so that they can reimburse you directly for services.
Please provide 48 hours notice if you need to cancel either a therapy or testing appointment. If you do not cancel a therapy appointment within that time frame, you will be charged for the missed session; for testing appointments, a portion of the time will be billed. Please note that insurance companies do not pay for missed appointments.